Acute InfoSoft (hereafter NISL) maintains this site to provide information about our products and services. Take a look around our site at your convenience.
You must also comply with all applicable laws and terms and conditions while using this Site, including any future revisions. Please read the following Terms and Conditions carefully before accessing and browsing this Site;
SPECIFICATION DOCUMENTS
Acute InfoSoft reserves the right to correct any accidental, typographical, or other errors in the Sales literature, project quotations, price lists, acceptances of project proposals/deals, invoices, or other documents or information it has issued, including advertisement statements, without any liability on the part of the company.
Prior to the commencement of the project/deal, a specification of the deliverables shall be provided. It is the responsibility of the engaged client/party for that particular project/deal to consult with Acute InfoSoft about any changes in the specification documents, and the changes should be applied after they have been made.
PAYMENT TERMS
Acute InfoSoft and the client getting engaged for any services/project deal must agree on the payment terms and conditions before signing the contract. All prices are subject to change without notice unless otherwise stated in writing or published on Acute InfoSoft’s website. As soon as the project is dispatched to the client, we will invoice the client for the net sum due for the deliverables.
Considering Acute InfoSoft’s in-general contract terms that are provided over here on this page, clients are required to make payments in accordance with the contract document’s stated terms or within seven working days. It is possible for payments to be made following the completion of the corresponding tasks.
Acute InfoSoft/company staff assigned for the project/work will not be responsible for reminding the client of dates as notices, and the client will have to assume sole responsibility for the contract terms while seeking assistance from the company Acute InfoSoft.
REFUND POLICY & CANCELLATION
We follow a strict refund policy based on the type of service or project since Acute InfoSoft delivers intangible goods in the form of code, products, or on-demand software solutions. There will be no refund policy for custom development projects, so clients are asked to thoroughly read all documents and formal agreement documents before engaging Acute InfoSoft for any work or project that falls into this category. Acute InfoSoft will not issue any refunds.
All other services, apart from development, do not have refund policies, and service charges apply when the contract is assigned. In the event that changes are necessary to this policy, they should be discussed with Acute InfoSoft before being engaged for the specific service. The client is responsible for paying/renewing any third-party services we are using in the project, such as third-party payment gateways, wallet integration, SMS services, etc.
Acute InfoSoft reserves the right to cancel any project and any services included if there is a disagreement or detention of payment after the agreement has been signed. Upon cancellation, Acute InfoSoft will be responsible to deliver the work that is already paid for. We understand that exceptional circumstances may occur due to the services we provide. So make sure to be aware of our Refund Policy before you order any services that we offer to avoid dissatisfaction after the purchase.
Acute InfoSoft will be responsible for delivering the work already paid for, in the event that the order is canceled. As a consequence of the services we provide, it is possible that exceptional circumstances may arise. To avoid dissatisfaction with our services after purchase, we strongly recommend you familiarize yourself with our Refund Policy before ordering.